Privacy Policy – B9 APK Data Protection Pakistan

01 Overview

B9 APK operates as an online gaming and sports betting platform serving players in Pakistan. When you create an account, make a deposit in PKR, place a bet on a PSL match or spin a slot in the game lobby, certain information about you and your activity is necessarily processed by our systems.

This Privacy Policy sets out the full picture of that data processing — what is collected, why it is collected, how long it is kept, who may see it, and what you can do about it. We have written this in plain language because we think you deserve a straightforward explanation rather than a document designed to confuse.

This policy should be read alongside our Terms and Conditions and our Responsible Gaming page, both of which form part of your overall agreement with B9 APK.

02 What We Collect

The information we collect falls into three broad categories:

We do not collect more information than is necessary for the purposes listed above. We do not collect sensitive personal data such as biometric information, health records or political views.

03 How We Collect It

Your data reaches us through several routes depending on how you interact with B9 APK:

• Direct input: Information you provide when registering, updating your profile, submitting a verification document, or contacting support.
• Automated collection: Technical data captured automatically when you access the platform — including your IP address, device identifiers and session activity logs.
• Payment providers: When you deposit via JazzCash, Easypaisa, Raast or bank transfer, the payment provider confirms the transaction to us. We receive only the reference and amount — not your full financial account credentials.
• Cookies and tracking technologies: As described in the Cookies section below, certain data is collected through browser cookies and similar tools when you use the platform via a web browser.
• Third-party game providers: When you play casino games, live tables or bingo, the game provider may pass session data back to us for account crediting and dispute resolution purposes.

04 How We Use Your Data

B9 APK uses the personal data it collects for the following purposes:

• Account management: Creating and maintaining your account, processing logins, updating preferences and managing your PKR balance.
• Identity and age verification: Confirming that you are who you say you are and that you are 18 or over before allowing access to betting and gaming features.
• Payment processing: Executing deposits and withdrawals in PKR, reconciling transactions and investigating payment discrepancies.
• Customer support: Responding to queries, resolving disputes related to bets or casino game outcomes, and investigating account issues.
• Security and fraud prevention: Detecting and preventing unauthorised account access, bonus abuse, collusion and financial fraud.
• Responsible gaming: Monitoring gaming patterns to identify behaviour that may indicate problematic play, and applying player-set limits such as deposit caps or session time restrictions.
• Platform improvement: Analysing aggregated usage data to improve the app, website performance, game selection and overall user experience.
• Marketing communications: Sending promotional offers, PSL betting previews and bonus notifications — but only where you have opted in or where we have a legitimate interest. You can opt out at any time through your account settings.

05 Payment Data & PKR Transactions

Given that all B9 APK transactions are conducted in Pakistani Rupees through local payment channels, we want to be specific about how payment data is handled.

When you deposit via JazzCash or Easypaisa, the transaction is initiated through the payment provider's own secure interface. B9 APK receives a confirmation reference and the PKR amount — we do not store your full JazzCash PIN, Easypaisa PIN or any bank login credentials. The same applies to Raast transfers, bank transfers and card payments.

Withdrawal requests are matched against the payment method used for the most recent deposit where possible. This matching process is a standard financial security measure to prevent funds from being redirected to a different party. Payment records are retained for the period required to satisfy financial record-keeping obligations and to handle any disputes that may arise after a transaction.

If you contact support regarding a payment issue, our team may ask you to confirm the last four digits of a mobile number or a transaction reference — never your full credentials or PIN. If anyone claiming to be B9 APK support asks for your PIN or full password, do not provide it and report the interaction to us immediately.

06 Sharing Your Data

B9 APK does not sell, rent or trade your personal data. We may share it with the following categories of third parties, strictly for the purposes described:

• Payment processors: JazzCash, Easypaisa, Raast and bank partners receive the minimum information necessary to process your PKR transactions.
• Game providers: Third-party casino, live dealer and bingo providers receive session identifiers needed to operate games and return results. They do not receive your full identity or payment data.
• Identity verification services: Where account verification is required, a specialist provider may process a copy of the identification document you submit. This data is used solely for verification and is not retained beyond the period required.
• Technical infrastructure providers: Hosting, cloud and security services that underpin the B9 APK platform may process technical data as part of normal operations. These providers are bound by confidentiality obligations.
• Legal and regulatory obligations: If required by law, court order or a legitimate request from a relevant authority, B9 APK may disclose data to the extent legally required. We will notify you of any such disclosure where we are legally permitted to do so.

All third parties who process data on our behalf are required to handle it securely and to use it only for the specified purpose. We do not permit them to use your data for their own marketing or unrelated purposes.

07 Cookies & Tracking Technologies

When you access B9 APK through a web browser, we use cookies and similar technologies to keep your session active, remember your preferences and understand how the platform is being used.

• Essential cookies: Required for the platform to function. These keep you logged in during a session and maintain your bet slip and balance display. These cannot be disabled without breaking core functionality.
• Performance cookies: Collect anonymised data on page load times, error rates and feature usage to help us improve the platform. No personally identifiable information is captured in these.
• Preference cookies: Remember your selected language, display settings and notification preferences so you do not have to re-enter them each visit.
• Analytics cookies: Help us understand how players navigate the platform — which pages are most visited, where users drop off, and how features like the sports betting section or bingo lobby perform.

You can manage cookies through your browser settings. Blocking essential cookies will affect your ability to use the platform normally. The B9 APK Android APK operates differently from a web browser — it does not use browser cookies but may use equivalent local storage mechanisms for session management.

08 Data Retention

We keep your personal data for as long as is necessary for the purposes for which it was collected, or as required by applicable record-keeping standards. In practice, this means:

• Active accounts: Account data and transaction history are retained for the full duration your account is open, plus a further period after closure to handle any outstanding disputes or compliance requirements.
• Closed accounts: Identity and financial records are retained for a standard period following account closure to comply with anti-money laundering and financial record-keeping obligations.
• Marketing data: If you opt out of marketing communications, we remove your details from marketing lists promptly. We retain a record that you opted out to ensure we do not contact you again inadvertently.
• Technical and log data: Server logs and IP records are retained for a shorter period, typically sufficient for security investigation purposes, after which they are deleted or anonymised.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked back to you.

09 Your Rights Over Your Data

You have meaningful control over the personal data B9 APK holds about you. The following rights are available to all players:

To exercise any of these rights, contact the B9 APK support team. We will respond to valid requests within a reasonable timeframe. We may need to verify your identity before actioning a request to protect your data from unauthorised access.

10 Data Security

B9 APK takes the security of your personal data seriously. The platform uses industry-standard encryption for data in transit, meaning information passed between your device and our servers is protected against interception. Account passwords are stored in hashed form — we do not hold plain-text passwords and our support team cannot retrieve your password, only reset it.

Access to personal data within B9 APK is restricted on a need-to-know basis. Staff members handling support queries or account reviews can access only the data necessary for their specific function. All access is logged and monitored.

Despite these measures, no internet-based platform can provide an absolute guarantee against all security threats. You also play a part in keeping your account secure — using a strong password, not sharing your login details, and logging out on shared devices all significantly reduce your risk exposure.

11 Minors

B9 APK is strictly an adults-only platform. We do not knowingly collect or process personal data from anyone under the age of 18. If we become aware that a minor has provided personal data to us — for example through a falsified registration — we will close the account and delete the associated data promptly.

If you are a parent or guardian and believe a minor has registered on B9 APK using your details or their own, please contact support immediately so we can investigate and take action. We take our responsibility in this area very seriously.

12 Changes to This Privacy Policy

B9 APK may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable standards. When updates are made, the revised policy will be published on this page with an updated "Last Updated" date.

If changes are significant — for example if we begin using your data for a new purpose — we will notify you through your registered contact details or via an in-platform notification before the change takes effect. Your continued use of B9 APK after a policy update constitutes your acceptance of the revised terms.

We encourage you to revisit this page periodically so you are always aware of how your data is being handled. Previous versions of this policy are archived and available on request.

13 Contact Us

If you have any questions about this Privacy Policy, want to exercise one of your data rights, or wish to raise a concern about how your information has been handled, please get in touch with the B9 APK team.

Our support team is available via live chat within the platform for the fastest response. For written privacy-related queries, you can reach us at:

[email protected]

Please mark your message clearly as a privacy enquiry so it is routed to the right team. We aim to acknowledge all written privacy requests within 48 hours and to resolve them within a reasonable timeframe depending on the complexity of the request.